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Grindstone DesignTerms and Conditions

Privacy Policy

What we keep.And what we don’t.

Last updated

In short

We collect what you type into our forms and basic analytics about how the site is used. We use it to reply to you and to improve the site. We don’t sell it. Email us and we’ll delete it.

01What we collect

What you give us. When you request an audit or quote, or send a message, we receive your name, email, phone number, business name, website address and anything you write in the form.

What the site records. Pages visited, how you arrived, device and browser type, and an approximate location based on your IP address. This comes from analytics cookies and is not tied to your name.

Calls and email. If you call or email us, we keep the message and our reply, the same as any business would.

02How we use it

  • To reply to your request and prepare your audit or quote.
  • To follow up about the project you asked about. No newsletter unless you sign up for one.
  • To see which pages help people and which don’t, so we can fix them.
  • To keep the site secure and the forms free of spam.

03Who sees it

Our team, and the services that run this site for us, like hosting, email, form handling and analytics. They process data on our behalf and aren’t allowed to use it for anything else.

We don’t sell your information, rent it or trade it for leads. We share it beyond those services only if the law requires us to.

04Cookies

We use a small number of cookies for analytics and to keep forms working. You can block or clear them in your browser settings. The site still works without them.

05How long we keep it

Form submissions and emails stay as long as we’re talking, or as long as you’re a client, plus whatever period tax and business records require. Analytics data is kept in summary form.

06Your choices

You can ask to see what we have on you, correct it, or delete it. Email team@grindstonedesign.com and a person will handle it within 30 days, usually much sooner.

To stop follow-up emails, reply and say so. We’ll stop.

07Security and children

The site runs over HTTPS, and access to submissions is limited to our team. No system is perfectly secure, so please don’t send passwords or payment details through the forms.

This site is for businesses. It isn’t aimed at children under 13, and we don’t knowingly collect their information.

08Changes and contact

If this policy changes, the date at the top changes with it. Questions go to the same place as everything else:

Grindstone Design · Jacksonville, FL
team@grindstonedesign.com · (904) 608-8534