Worry-Free Website Maintenance Services

Backup frequency depends on your plan: Essential Care includes weekly backups, Performance Plus includes daily backups, and Total Security includes real-time backups. All backups are stored securely offsite with multiple redundancy layers.

Our monitoring systems detect downtime within minutes and automatically alert our team. We immediately investigate and work to restore your site. Response times vary by plan: 4 hours for Total Security, 24 hours for Performance Plus, and 48 hours for Essential Care.

No long-term contracts required. All our maintenance plans are month-to-month with 30 days notice for cancellation. We believe in earning your business every month through excellent service.

We'll need access to your website admin area, hosting account details, and any existing backup or security tools you're using. We'll guide you through the secure handoff process and ensure everything is properly documented.

Yes! You'll receive detailed monthly reports showing all maintenance activities, security scans, performance metrics, uptime statistics, and any issues resolved. Higher-tier plans include more frequent reporting.

Absolutely. Performance optimization is included in all our plans. We optimize databases, compress images, configure caching, and monitor loading speeds. Performance Plus and Total Security plans include advanced optimization techniques.

New website projects include 30 days of complimentary maintenance to ensure a smooth launch. After that, you can choose from our ongoing maintenance plans. Many clients bundle maintenance with their website project for seamless ongoing care.