01Weekly
Updates and security
WordPress core, theme and plugin updates applied on a staging copy first, then live. Shopify app and theme updates get the same check. Security scanning, firewall rules and SSL kept current.
Website maintenance
Website maintenance plansfor small businesses.
We handle updates, backups, monitoring and small changes every month, plus a quarterly review of what to improve. Plans are month to month, and you can cancel any time.
Website maintenance after launch.
Plugins update, forms stop sending and pages slow down, often without anyone noticing. A maintenance plan keeps your site updated, backed up and monitored every month. It also covers small improvements, like clearer headlines, new pages and better calls to action.
Every site we build includes 90 days of bug fixes. A maintenance plan picks up when that warranty ends. You can also enroll a site we didn’t build at any time.
What’s covered
02Nightly
Backups and monitoring
Offsite backups every night, kept for 30 days. Uptime is checked every five minutes, so we know about an outage right away.
03As needed
Small changes
Send us new photos, price changes, staff bios or holiday notices, and we make the change within two business days. Up to two hours a month on standard plans.
04Quarterly
Improvement review
A 20-minute call to review how visitors use your site and agree on one or two improvements. Then we make them.
Maintenance schedule
Your website maintenance schedule.
Most of the work happens in the background. You get a status email each month and a short review call each quarter.
Every day
- Offsite backup taken and verified
- Uptime checked every five minutes
- Security scan
Every week
- Updates tested on staging, then applied
- Forms and call tracking test-fired
- Broken links and speed spot-checked
Every month
- Short status email
- Small changes you sent in, done
- Analytics summary in three lines
Every quarter
- 20-minute review with the team
- One or two improvements agreed
- Those improvements built
Included in every plan
- 01Weekly WordPress core, theme and plugin updates on staging first
- 02Nightly offsite backups, 30-day retention
- 03Uptime monitoring every five minutes
- 04Security scanning and firewall
- 05Forms and call tracking test-fired weekly
- 06Up to two hours of small changes a month
- 07Short monthly status email
- 08Quarterly improvement call and the fixes that follow
- 09Cancel any month, and everything stays yours
“James picks up his phone, returns calls and is quick to reply to texts and emails.”
Clients on a maintenance planPatriot Water System · Aircraft Parts Store · Artistic Construction
FAQ
Website maintenance questions.
Most clients start when the 90-day warranty on a new site ends, so updates, backups and monitoring continue without a gap. You can also enroll any site at any time, including sites we didn’t build.
WordPress and WooCommerce sites, Shopify stores, and custom sites built on Next.js and hosted on Vercel. If your site runs on something else, the free check tells you whether we can keep it secure.
Yes. We start with a free check, then bring the site up to date and keep it that way. If the platform can’t be kept secure, we recommend a rebuild and quote it.
Anything that takes under an hour and does not need design or new pages, like text edits, photo swaps, price updates, a new team member or a holiday banner. New pages, redesigns and new features are quoted separately, at plan-member rates.
Monitoring alerts us within five minutes. Most outages are hosting-side and resolve quickly. If it is the site itself, we restore from the previous night’s backup first and diagnose second. You get a note either way.
You do. Hosting and the domain are in your name and billed to you directly. If you cancel, nothing goes offline and nothing needs migrating.
Any month, with no notice period. Seasonal businesses often pause for the slow months. Backups taken while you were on the plan are handed over when you leave.
Get a free website maintenance check.
We check any site by hand, including sites we didn’t build. Within two business days, you get a list of what’s outdated, what’s broken and what’s working.