Website Maintenance Where Nothing Updates Itself

No. Auto-updates are how a working contact form quietly stops delivering and nobody notices for a week. We switch them off. Every core, plugin and theme update is applied to a staging copy of your site first, diffed so we can see exactly what changed, and clicked through on the pages that bring in work before it is promoted to production. If it breaks on staging, your live site never sees it.

Essential Care backs up weekly, Performance Plus daily, Total Security continuously. Every backup is written offsite under credentials separate from your hosting account, so a compromised server cannot take the backups with it. Once a month we restore one to a scratch environment and confirm the site comes back. The date of that last verified restore is printed at the top of your monthly report.

An external monitor checks your site from outside your host, because a dead server cannot report itself healthy. Detection is identical on every plan and alerts a phone rather than an inbox. What differs is how fast we are committed to being on it: 4 hours on Total Security, 24 hours on Performance Plus, 48 hours on Essential Care.

An admin login, access to your hosting and DNS, and read-only access to Google Search Console and Analytics. We create our own accounts rather than sharing yours, so you can see exactly what we did and revoke access at any time. Nothing on your live site is changed during the first audit.

No. Every plan is month to month with 30 days notice. If you leave, you leave with your backups, your logins, and the written record of every change we made.

The date of the last verified restore, every update applied, every update we deliberately held back and why, uptime for the month, Core Web Vitals for your top pages, and the result of the test submission on every form. It is one page, not a dashboard export.

Performance work is in every plan. We measure with Lighthouse in the lab and Chrome User Experience Report field data in Search Console, then work largest contentful paint down toward Google's 2.5-second threshold: database cleanup, image formats, caching rules, and removing plugins that load on every page to serve one. You get the before and after numbers, not a grade out of 100.

Not bundled into the build price, no. What every build carries is a 90-day bug-fix warranty: if something we shipped is broken in the first 90 days, we fix it and there is no invoice. A monthly plan takes over from there if you want the updates, backups and monitoring handled. It is not a condition of keeping the site you paid for, and you own the code and the hosting account either way.